"The Boss"
Mercadona’s main objective is that “The Boss” (client) is always satisfied. Because of this, “The Boss” is at the centre of all corporate decisions.
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The Supplier
The Supplier's Quality Commitment
Mercadona suppliers are committed to being 100% Totaler to always satisfy “The Boss”
Mercadona, in collaboration with its 1,500 Totaler Suppliers, pursues excellence to create an Efficient Selection that provides differentiation and offers “The Boss” high quality products every day at unbeatable prices.
In this way, Totaler Suppliers, the commercial and service suppliers with which it works, play a key role in the Mercadona supply chain, as their joint involvement has made it possible to continue to promote and consolidate a shared growth project that generates value in the environments where present.
Collaboration with the primary sector
The Mercadona Sustainable Agri-Food Chain seeks to join forces with the entire chain and share the knowledge of each link that constitutes it, in order to generate synergies and create an efficient, modern, and differential Agri-Food Chain.
To do so, Mercadona continues to grow closer to the strategic sectors in the Spanish agri-food industry, such as the agricultural, fishing, and livestock sectors, reinforcing with them its commitment to stability, planning, future prospects, guaranteed purchasing, and specialisation.
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The Employee
In order to be able to satisfy its clients, Mercadona also seeks satisfying the Employee. To this end, the company applies a Human Resources model that is based on stability, training and internal promotion, among other values.
The Supplier
Mercadona works jointly with its specialist suppliers to offer an Efficient Selection developed for and together with “The Boss” (customer).
Society
In order to comply with the company's mission, it is necessary to satisfy Society by contributing to its development and progress in an efficient, responsible and sustainable manner.
Capital
Profit always comes after satisfying the rest of the company's components. A sustainable company project that creates shared prosperity with the five components.
