"The Boss"
Mercadona’s main objective is that “The Boss” (client) is always satisfied. Because of this, “The Boss” is at the centre of all corporate decisions.

A transformative initiative based on shared growth to generate a social impact that creates progress and responsible development
Mercadona seeks to contribute to improve people’s quality of life and to innovate to transform society through a vision shared by all those who are part of the Mercadona Project: “Being a company that people want to exist and feel proud of”.
To do so, it fosters responsible behaviour and transparency and dialogue, which enables the company to promote measures that contribute to improve the environments in which it conducts its activity.
Mercadona’s main objective is that “The Boss” (client) is always satisfied. Because of this, “The Boss” is at the centre of all corporate decisions.
In order to be able to satisfy its clients, Mercadona also seeks satisfying the Employee. To this end, the company applies a Human Resources model that is based on stability, training and internal promotion, among other values.
Mercadona works jointly with its specialist suppliers to offer an Efficient Selection developed for and together with “The Boss” (customer).
In order to comply with the company's mission, it is necessary to satisfy Society by contributing to its development and progress in an efficient, responsible and sustainable manner.
Profit always comes after satisfying the rest of the company's components. A sustainable company project that creates shared prosperity with the five components.