After deciding, two years ago, to launch a disruptive process and do whatever was necessary to transform the company and continue to be the best option for “The Boss”.

• It has ended 2018 with a staff of more than 85,800 people, 300 of whom are Portuguese, after creating 1,800 stable, quality jobs, and has continued to advance in its responsible and sustainable business model, improving the quality of work and investing in the protection of the environment and animal welfare.
• It has increased its turnover on a like to like basis by 6%, after increasing on average in 2018 by more than 50 tickets/store/day, which amounts to a total of more than 125 tickets/store/day from the launch of its transformation process in 2017.
• The test started in May 2018 with the “Hive” (a warehouse for online shopping) in 97 towns in the province of Valencia has made it possible to double the number of customers and achieve a monthly turnover of 2.2 million euros.
• Mercadona maintains its principle that “shared growth tastes better”, and has distributed the total profits generated during the year as follows: 295 million, of which two correspond to Portugal, to Society as taxes, at a 22% corporate tax rate; and 325 million to its employees as performance-related bonuses. Of the 593 million of the net profits (84% more than the previous year), 470 million were reinvested in the company as own resources, while the rest was distributed among shareholders via dividends.

• The current uniforms will be replaced by more modern and ergonomic ones, in accordance with the New Efficient Store Model image.
• The new uniform will be deployed between March and July.
• The new clothes are made of more resistant fabrics, with designs that enable greater mobility, improving the entire staff’s work.

• Between February and April 2019, the definitive withdrawal of the current plastic bags and their replacement by recyclable, reusable, and recycled bags will be implemented in all stores, thus completing a process that started in 66 stores in 2018.
• Customers will have three options to do their shopping: a paper bag, a bag made of 50-70% of recycled plastic from the packaging plastic in Mercadona stores, and a raffia basket.
• Mercadona encourages its customers to reuse the bags and baskets we all have at home to encourage us all to follow the principles of Circular Economy.
• Mercadona will apply the Circular Economy by recycling every year 3,000 tonnes of plastic from the packaging in its stores to product bags made of recycled materials, actively involving its customers, employees, and suppliers in this green initiative.