The new online “Lab”, initially available in Valencia's city centre, is born to test, learn and improve the service, as well as expand it to the rest of the city and towns nearby in the following months.
This new online shopping system coexists with the current one for the rest of areas and cities, and has a brand-new website and mobile app to make the shopping process faster and easier.
The online project has been designed to offer a better shopping experience for the client. The company is considering the deployment of different initiatives, such as the ad-hoc designed 3-temperature vehicle which reduces time of transport and unloading, and guarantees freshness.
The team is made up of 240 people, among which are computer engineers, designers, product managers, warehouse personnel, fresh department specialists like in the stores, delivery people and customer service.
Mercadona has invested €12 million in the construction of the new distribution centre for online shopping in the Vara de Quart industrial area of Valencia.
Mercadona invested a record 1,008 million euros in 2017, and it forecasts that 1,500 million will be invested during 2018 using exclusively equity capital.
Investing in a new Efficient Store Model and the quality of its fresh products by means of its Global Fresh Products project, as well as offering a selection that is increasingly more adapted to the needs of “The Boss”, an Efficient Selection, have all contributed to see the company’s like for like sales grow by 6%, increasing the number of receipts by more than 75 per store per day.
The company has created some 5,000 new stable, quality jobs in 2017 - 15 per day, which means its workforce now stands at 84,000 people with permanent contracts.
In 2017, net profit was 322 million euros, 49% less than in 2016, which is in line with the decision made by the shareholders of concentrating on the long term and investing to transform Mercadona.
For another year running, the distribution of profits was in line with the principle of “success is sweeter when it is shared”. Mercadona distributed the total profits in the following way: 205 million to Society through taxes, and 313 million among its employees by way of performance-related bonuses. From the 322 million euros net profit, 202 million were reinvested in the company as equity capital, and the rest was distributed among the shareholders by way of dividends.
Mercadona’s biannual Environmental Report contains all the company’s initiatives on this matter.
Mercadona has allocated 52 million euros over the last two years to improve its processes in aid of protecting the Environment.
From among the measures introduced, we would like to highlight the noteworthy energy savings derived from the implementation of the New Efficient Store Model, as well as the commitment entered into concerning Animal Welfare.
A year of growth in terms of employment and turnover is consolidated thanks to the development of the “Effective Selection” strategy, investing in innovation, promoting fresh products and collaborating with integrated suppliers and specialist suppliers in order to satisfy and surprise the clients
Having created 4,000 new stable quality jobs, the company closed 2016 with 79,000 employees in its workforce. Mercadona’s fiscal contributions, via taxes and Social Security, reached 1,468 million euros in 2016.
Two of the great milestones for Mercadona in 2016 were the announcement of the company’s internationalisation, by entering the Portuguese market, and the inauguration of the New Efficient Store Model.
The company’s net profits grew by 4% to 636 million euros, investments reached 685 million euros, and the sales in terms of volume rose by 4%, to 11,071 million kilos and litres (kilitres).
For another year running, the company shared its total profits between its components: 300 million among its employees by way of performance-related bonuses and 250 million with Society, through taxing. Moreover, from the net profit, 515 million were reinvested in the company as equity capital, while the rest was divided among the shareholders by way of dividends.
To achieve its goals for 2017, Mercadona foresees the largest investment in the company’s history: between 1,000 and 1,200 million euros. “In addition, Mercadona has decided to sacrifice net profit by up to 200 million euros, which represents a third of the net profit for 2016, with the objective of setting the bases for the Mercadona of the future”. According to Juan Roigs´s statement.
Aguamur produces and bottles natural mineral water, and has been one of the company’s suppliers since 2001, while Valle de San Juan produces sheep cheese and has been a supplier since 2011.
In this way, Mercadona strengthens its relationship with Aguamur and Valle de San Juan while reinforcing its network of integrated supplier-manufacturers, who jointly invested some 525 million euros in 2015 in aid of generating an efficient industry.