Information on Bebida Fresa Plátano Soja Hacendado

Information regarding Bebida Fresa Plátano Soja Hacendado (Minicarton Pack 3 x 330 ml) from Lot L-D068DA

29 may 2018

J. García Carrión has informed Mercadona so that it may remove from its supermarkets lot L-D068DA with expiry date 03/09/2018 of its product Bebida Fresa Plátano Soja Hacendado (Minicarton Pack 3 x 330 ml), because it contains traces of cow's milk protein. This operation has been coordinated with the Health Authorities of the Valencian Community, within the framework of joint collaboration stipulated for these types of situations.

Therefore, we wish to inform of the following:

  • J. García Carrión and Mercadona request that customers with the aforementioned lot of this product return it to any establishment of the chain where they shall be refunded for the item.
  • This product is completely safe for persons who do not have an allergy to cow’s milk protein.
  • In the event of any doubts or queries regarding the above, customers may call the J. García Carrión customer service line free of charge (96 875 81 75) or that of Mercadona (900 500 103). This information will similarly be available on the websites of both companies.
  • We at J. García Carrión have guaranteed the quality and food safety of our products since 1890. We apologise to all our customers for any inconvenience that this may have caused.